Shopping FAQ

On-line ordering:

Our drinking chocolate is made in small batches for maximum freshness. We aim to get all orders out the door by the next business day, but occasionally there is a short delay while a new batch is being prepared.

During summer months, we ship with an ice pack if needed, and will recommend overnight or 2nd day delivery. If temperatures are over 80 degrees, you may want to postpone your order.

Wine must be ordered by phone or email so we can verify you are over 21 and make sure we can ship to your state. Call us at (206) 297-0863 for a quote with shipping and sales tax.

Payment:

Our secure shopping cart accepts all credit cards, as well as PayPal.

Shipping:

We now have one flat shipping rate for all orders – $11.30 for a medium Priority Mail box. If your order fits a smaller box or qualifies for a lower local rate, we’ll credit you the difference, and if you order so much it needs a larger box, there’s no additional charge. If you’re outside the 48 states or want shipping by another method, get in touch!

Satisfaction guaranteed!

If you aren’t delighted with your order, we’ll make it right. Contact us immediately upon opening your package if there is any damage or other defect.

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